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TECHNICAL & IT SERVICES
Our technical team can demonstrate ongoing commitment to excellence in ICT. This affects credibility and authority – factors which are crucial when entering a highly competitive market. We understand and empathise with the thinking of customers and IT management and orient advice and recommendations accordingly. Our customers come from diverse industries such as finance, transport, health, construction, education, manufacturing, mining & government. . Following are key areas of expertise of our technical consultants:
Pre-Sales & Technical Support - Bid & tender responses - Identify and scope sales opportunities - Technical solution design and equipment selection - Solution pricing - Technical support during the sales process - Post-qualification meetings with customers to understand their goals and strategies, explore options and provide input to bid planning process
Post-Sales Services Our consulting service will provide you with the data and advice you require to manage the impact on the network when introducing new applications, particularly converged solutions like VoIP. Our service can include design, configuration of routers and switches, training, documentation, reporting and importantly, security. Namely we can offer: . - Architecture and design reviews - Security, performance and SLA audits, analysis and reports - Technical and sales training and education - Vendor technical management and commercial negotiations - Technical support and problem management . Our specialists conduct vulnerability and penetration testing of your network from both internal and external views. Our Security Audit will provide you with one of the most comprehensive full disclose audit statements available. It gives a detailed report on weaknesses found in your environment and suggested action that can be taken to close any security holes.
Training
- Vendor neutral for unbiased
knowledge transfer
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